The Positive Impact of Collaborating with the Police Department Victim Advocates

What is the impact of shelter case managers collaborating with other agencies?

The impact of working collaboratively within agencies is something we are privileged to see at South Valley Sanctuary each day.  We know that we need help in providing all the services victims of domestic violence need and we are grateful to all our great partnering agencies.

Today we wanted to highlight the essential role each police victim advocate plays in supporting people victimized by domestic violence.  Please read the letter below written by a former resident in our shelter:

When I met him I thought he was the perfect guy for me.  We moved in together, we were very happy for 4 years but it changed at the time I gave birth our second daughter. ..

I thought I was living a nightmare. He made fun of me when I was not working, and when I was working he forced me to quit any employment I had. He did not provide for the family, I was not able to make decisions on my own because I was afraid of his threats…

He started getting aggressive toward our daughters, ages 4 and 1.

In one occasion he came home intoxicated and demanded me to have sex in front of our daughters. I refused and he got very mad…

I could not take it anymore and I got the courage to file for a protective order.  I was so afraid of him, I left home with no food or money, but I had my precious daughters with me. Right after I left home without knowing where I will go I received a call from a Police Victim Advocate that was checking how I was doing… She referred me to a safe place. I moved to South Valley Sanctuary where I met my case manager who helped me a lot! I’m very grateful for everything she has done for our family!  I’m grateful for the victim advocate who referred me here. I felt safe and protected at South Valley Sanctuary all the staff was very nice.

The support and help I received in shelter helped me to realize that I can move on toward a better future for me and my daughters. Even while the healing process takes time I will never give up!

I thank you with all my heart.


South Valley Sanctuary and West Jordan Police Department Partner for “Read with A Cop”

CLCread with a cop

West Jordan Chief of Police reading at South Valley Sanctuary

South Valley Sanctuary serves over 150 children each year.  Sometimes when children enter our shelter they have had an encounter with police officers.  Although, the police are there to help and protect the children, that is often a confusing time for children.  In order to better the understanding between our children we shelter and the police department that does an excellent job in protecting them, we have partnered with West Jordan Police Department to have an officer come to our shelter each week to read with our children.  The “Read with a Cop” program allows an opportunity for the children we shelter to have a positive interaction with the police department and also allows the police officers to have a positive experience helping young victims of domestic violence.

Every week we will have an officer from the West Jordan Police Department join us.  The children get to pick out a book for the officer to read.   The children love to hear stories.  Last week, West Jordan Police Chief Diamond was here to visit and read with the children.  The children had a great time!

Chief of Police Doug Diamond Reading with South Valley Sanctuary Children

Chief of Police Doug Diamond Reading with South Valley Sanctuary Children

Thank you so much West Jordan Police Department!  We look forward to each time we have an officer visit.

Karla Arroyo is Awarded the Salt Lake Area Domestic Violence Coalition Empowerment Award

Karla Arroyo, Executive Director of South Valley Sanctuary.

Karla Arroyo, Executive Director of South Valley Sanctuary

This week I had the privilege of being recognized by the Salt Lake Area Domestic Violence Coalition with the empowerment award. As I received this award and listened to the nomination, I felt humbled and wished all those who have been alongside me making a difference in the field of domestic violence could be there. After many years of advocacy and grassroots efforts the Latino community has come together to acknowledge the existence of domestic violence. Today, with the Latino Coalition Against Domestic Violence (CoLAVI) fully developed and implemented, we see the result of long afternoons and endless nights filled with conversations about ideas, barriers, strengths and names of leaders and allies in the field.

South Valley Sanctuary not only offers safe shelter and in-house support services but also houses the only Latino Coalition Against Domestic Violence in the State of Utah. The mission of this coalition is to increase awareness and education on domestic violence dynamics, its effects and the perpetuation of this societal cancer in the behavior of our children.   CoLAVI works from a community based approach and is solely funded by the sponsorships of other for profit and non-profit organizations and in-kind donations from businesses. South Valley Sanctuary does not allocate funds to the coalition as our main purpose is to use the general operating funds toward providing life saving resources such as shelter and case management services to those escaping their homes seeking peace and safety.

Karla Arroyo

Executive Director

South Valley Sanctuary

SLADVC Empowerment Award

SLADVC Empowerment Award


Great Job Family Case Management Team At South Valley Sanctuary!

South Valley Sanctuary employs three family case managers.  Their job  is to work one on one with all the clients that enter our shelter.  They provide support, resources and outside referrals for help to men, women and children that are victims of domestic violence.

Every adult that comes into shelter meets with a family case manager within 48 hours of their arrival to create an action and a safety plan. Their action plan involves helping them set up a road map of all the items they need to complete in order to gain self sufficiency or to achieve a better relationship either with the abuser or with future partners. Each resident comes up with what they think they need depending on their situation and the family case manager’s job is to help them see the big picture and to locate resources to achieve such goals. Since domestic violence involves deep emotional abuse it is really difficult for a victim to be able to always come up with long term plans, therefore our strategy is to create weekly plans and that way equip all residents with the skills of long term planning.

For the Calendar Year 2012 South Valley Sanctuary:

  • South Valley Sanctuary provided shelter to 285 men, women and children who are victims of domestic violence out of which (131) were children, 147 were women and 7 were men.
  • 45% of victims in shelter were children.
  • 89% of residents leaving shelter reported moving to transitional or stable housing.
  • 20 % reported moving to a new living arrangement, 3% reported returning to abuser, 5% left shelter for a housing opportunity, 34% applied for a protective order.
  • 100% of residents leaving the shelter were connected to employment or educational resources.
  • Regarding children: 35% of parents served in shelter had legal custody, 12% petitioned for legal custody, 1% gained legal custody while in shelter (male resident)

In an effort to improve quality in shelter services each client has the right to fill out an anonymous family case manager service evaluation. All the information obtained on each evaluation is reported to the Executive Director every month.

The survey includes the following questions:

1 Was it helpful meeting with your case manager?

2 Was it helpful setting up goals and talking about safety plan with your case manager?

3 Did your case manager provide you information or referrals for people or agencies that can help you and your family?

4  Were you treated with respect by your case manager?

5  Do you feel your stay here affected you in a positive manner?  If yes, How ….

6 Other Comments or Suggestions

Here are some comments provided by clients while evaluating services provided by the family case management team:

  • “My case manager helped me to feel more secure and  to be more independent”
  • “I learned to value and respect myself, to be positive and achieve my goals”
  • “ I feel very safe with my son and I better understand how to set up goals for myself that will benefit myself and my son”
  • “I’m very grateful for the help to become a better person and no longer allow any abuse”
  • “ I received support and encouragement”
  • “All the help and referrals have lifted my confidence and all the staff have been great”

Thank you to our Family Case Managers we appreciate all you do!

Breaking News Alert: VAWA Reintroduced – Contact Your Senators Today!

Network to End Domestic Violence

Breaking News Alert: VAWA Reintroduced – Contact Your Senators Today!

Yesterday, Senator Patrick Leahy (D-VT) and Senator Michael Crapo (R-ID) introduced S. 47, a strong, bipartisan bill that would reauthorize the landmark Violence Against Women Act (VAWA)!  This bill closely mirrors the bipartisan legislation introduced by Senators Leahy and Crapo last Congress and would improve VAWA programs and strengthen protections for all victims of violence.


In order to continue our incredible momentum from last Congress, contact your Senators today and urge them to co-sponsor S. 47.  Our goal is to get 60 co-sponsors by January 31st so that VAWA can move to the Senate floor for a bipartisan victory.  Call your Senators now!


As of right now, the bill has the following co-sponsors in addition to its chief sponsors, Senator Leahy (D-VT) and Crapo (R-ID): Senators Ayotte (R-NH), Bennet (D-CO), Cantwell (D-WA), Casey (D-PA), Collins (R-ME), Coons (D-DE), Durbin (D-IL), Feinstein (D-CA), Hagan (D-NC), Kirk (R-IL), Klobuchar (D-MN), McCaskill (D-MO), Mikulski (D-MD), Murkowski (R-AK), Murray (D-WA), Shaheen (D-NH), Tester (D-MT), Udall (D-CO), and Whitehouse (D-RI).


Action Item:

Call the Capitol switchboard at 888.269.5702 and ask the operator to connect you to your Senators. If you don’t know who your Senators are, you can look them up here.  When you’re connected to their offices, tell the person who answers the phone:


1)            I am a constituent from (city and state) and my name is _________.

2)            I urge Senator____ to co-sponsor the S. 47, a strong, bipartisan bill that would reauthorize the Violence Against Women Act.

3)            Thank you and I look forward to hearing that the Senator is a co-sponsor.



The Policy Team


Monica McLaughlin

Senior Public Policy Specialist

National Network to End Domestic Violence

Cell: 202.251.2191

Main office: 202.543.5566

Looking For Ways to Serve?

On this Martin Luther King Jr. National Holiday

We hope that we can all some time today to offer service as stated in this quote, “Everybody can be great … because anybody can serve. You don’t have to have a college degree to serve. You don’t have to make your subject and verb agree to serve. You only need a heart full of grace, a soul generated by love.” — Reverend Dr. Martin Luther King, Jr.

We wanted to share a letter from a client that we were able to serve in the hopes that it may inspire all of you like it did for us.

“Dear SVS Staff,

Hopefully everyone has gotten a chance to read this letter. As I felt it was important to write it.

Of most importance, I want to say thank you for being there when I needed the help. What you all  do is saving lives.  You saved mine! Had I known places like this existed, I probably would have left my abuser much sooner.

Secondly, the endless reassurance -comfort- and someone to talk to, was a huge help.  Especially during some of the more difficult times while there.

Lastly,while I am sure it was different and at times difficult having a Deaf person there – you all did an amazing job!

I will forever be thankful for each and every one of you and what you do.  You gave me my life and hope back!

Wishing you all the very best!”

We are so happy to help all that need us, but with a limited budget we couldn’t offer the great service without volunteers. Last fiscal year we had 77 individual volunteers serve for a total of 1,998 hours of service and we welcome all that would like to help us.

If you have a desire to give back to the community please contact us  at 801.255.1095 or go to our website for more details

Thank you to all of our Holiday Volunteer Help!

Holiday Thank you 1

The holidays are over and South Valley Sanctuary wants to thank all of the volunteers that donated their time and items for our residents.  We know we couldn’t possibly list all the help we received from the community, but here are some hightlights.  We want you to know that it means so much to our shelter, staff and the people we serve.  We wish you a Wonderful Year full of happiness.

On December 15 we had the Springer Family  bring toys and clothing.

December 22, we had High Point Coffee prepare a dinner at the Golden Corral for our families. Which was well attended by the families we shelter and included pictures with Santa!

Holiday Thank you 2

Dec. 20 the Macleod Family got together and bought wish items for our residents. It was so fun to see the joy on the faces of all the children.

Dec. 20 C3 Company also bought gifts for the families in shelter.

December 23 we had Dr. Diaz and his family bring dinner and gifts for the mom’s and the children.  Santa Claus came over as you can see our Staff was lucky to meet him.

Holiday Thank you 3

Dec. 24 Sugardoodlekids Company brought PJ’s for our kids.  Salt Lake Domestic Violence Coalition made a dinner on Christmas Eve and bought gifts for the families.

We feel that not only the families we shelter were blessed by the outpouring of love shown to them from the community, but we could see the happiness and great joy it brought to our volunteers as well.

If you would like to start the new year out helping our shelter, today is a great day to begin.  Please visit our website South Valley Sanctuary and contact Alexandra Flores at 801.255.1095 ext 202 or email her at

Thank you Again!

South Valley Sanctuary

Thank You Molly Maid!

Jennifer Campbell, Associate Director of South Valley Sanctuary and Joanie Bates Director of Operations Molly Maids

Jennifer Campbell, Associate Director of South Valley Sanctuary and Joanie Bates Director of Operations Molly Maids

We would like to thank Alan Green owner of Molly Maid and the rest of his great staff for the donation drive and fundraiser they held for South Valley Sanctuary this year.  They donated a portion of their profits to help us bring shelter and supportive services to men, women and children that are victims of domestic violence.  We are so grateful to have worked with such a friendly, community conscious organization.

The Staff of Molly Maid

Please help us earn $500 Dollars From Intermountain Riverton Hopsital

riverton hospitalFriends of South Valley Sanctuary, please help us earn $500 from Interountain Riverton Hopsital.  Please like their facebook page here and we will be on our way.

Lend Us Your Voice! – We Need Your Help!

svlogoDear friends, colleagues and supporters of ending domestic violence:

Today the 16 existing shelters in the State of Utah need your help.

Our funding has decreased constantly during the past 5 years and the demand for shelter continues to increase. We have asked the Governor of Utah to include a building block to support domestic violence shelters. This request will not go any further if you and I don’t call his office to let him know as Utahans we support this request.

As his office staff stated “The issue of Domestic Violence when it comes to politics and budget is INVISIBLE”.

How could this be when in 2012 so far we have had 29 DEATHS  due to domestic violence.

Please today is the day you can lend your voice to the victims that never had a chance to!

  1. CALL  801-538-1000
  2. Say to the person answering the phone:

I am a resident in the State of Utah and I Support the DHS building block request in the Governor’s FY14 budget to fund domestic violence shelters.

I need the governor to know this funding will strengthen Utah’s response to family violence through life-saving shelter and services.

To give you an idea the building block request is for $474,700. Our shelter who housed last year 267 individuals (men, women and children) runs on an annual budget of $687,000.  Therefore $474,700 will not suffix but this is the starting point to become VISIBLE AND REAL AS THE 29 INDIVIDUALS WHO LOST THEIR LIVES DUE TO FAMILY VIOLENCE JUST IN 2012.